their not that bad bt w make them cheaper
Fantastic bike very easy to assemble
Some of the videos could be better but over all great services Ebike boys where great
But the battery fell out of the holder becuase i didntr lock it in and its all scratched up but service wat top notvh 5 stasts
Bought my new Zugo Step thru bike from ebike boys @ Campsie yesterday and absolutely love it already... Great quality old school customer service where he gives you his time and knowledge without making you feel like your a pest.
Quite confident if I have any troubles with my bike I know where to go back to for help too as they're very helpful and to the point with facts.
Do not buy.
I purchased direct from China Jan 2023 through A/express which is where it will no doubt be shipped from.
This bike and the components were good. Nice and light and responsive but the durability and customer service afterwards has been horrible.
The bike had NEVER been ridden on mountain trails only ever paved surfaces - on average 30km per week.
The frame as you can see with the cracks did not hold up longer than 12 months.
Twitter asked me to strip the bike and return to them in China. I was under the expectation a full refund or replacement would be offered.
All that was offered was to repair or replace the frame. Shipping it back to Australia would be at my expense on top of, the cost of stripping the bike, shipping back to them and having the bike put back together again.
DO NOT BUY
Dear David
Please be noted that we have no relation whatsoever with Twitter ebikes; We do not sell or stock them at our Ebikeboys store. Could you please reconsider your review and address it to the correct person / entity. This bad review will affect our business.
We are responding to your review publicly to show the public that We have nothing to do with your Twitter ebike and we had to challenge your bad review and explain to the public that we only sell quality ebikes.
Regards
Ebikeboys Team
Shane 0452545484
I don’t have the bike
This bike is fantastic. I'm so glad I went for this instead of a Dirodi - more power, better value and lighter. Shadi and Michael provide a great service. They answered all of my questions and went above and beyond to make sure the bike was running perfectly. They even threw in some free accessories. I can definitely recommend them!
So much fun riding this bad boy! Took a bit of head scratching to assemble, but with a few tweaks I was on the road in no time. Such a solid machine, it always turns heads!